![]() Make it easy for your team to send and manage scheduled texts. This will allow you to refine your SMS communication strategy over time. Make sure you can see the right metrics to track the performance of your scheduled texts. This will allow you to send targeted messages to the right contacts. You want to be able to internally divvy your contact lists. To ensure you are legally texting your customers, pick a provider that makes it easy for customers and contacts to opt in and out of receiving texts. If you want to include photos, PDFs, or other multimedia in your scheduled texts, pick a provider that supports MMS. Pick an SMS service that allows you to create and save custom templates for later use. Pick a provider that enables two-way texting so you can answer customer questions and follow up with leads.ĭon’t waste time typing the same scheduled message over and over. Texting is built for rapid two-way communication. This is a text message that is scheduled to automatically send when particular conditions are met. Auto-reply featureĪnother way to schedule texts is to use auto-responders. For example, if you want to send customers automatic abandoned cart reminders, look to see if the SMS provider has an API or integration that makes those messages possible. Look into what integrations are available and if you can schedule automatic messages to send to your customers. ![]() One way to boost efficiency with scheduled texts is to look at the automation capabilities of your SMS provider. If you have a text blast you want to send to multiple contacts at a later date or later time, this is a must-have feature to look for. This allows you to target a particular customer with a scheduled message. ![]() Make sure your business texting platform allows you to schedule an individual text message.
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